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Please be aware that GreenSquare may record any incoming or outgoing telephone calls as part of our commitment to provide excellent customer service.


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You are here: Home > Our service standards


We worked with residents to produce these standards, which show the level of customer care that we will provide.

They set out:

We are fully committed to achieving the promises we make in these standards.

Visiting the office

We will:

Telephone and text messages

We will:

You can:

Correspondence and email

We will:

You can:

Equality and diversity

We will:

Visiting your home

We will:

Complaints, comments, and suggestions

We will:

Checking our performance

We will:

We expect you to:

Click here to download a copy of this leaflet in PDF format.

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